The Impact of Organizational Culture on Organizational Commitment in Red Sea Hotels: Mediating Role of Job Satisfaction

Salam, Mohamed; Ibrahim, Yasser; Sobaih, Abu Elnasr; Ebraheem, Muhammad Abd El Monem

doi:10.21608/ijtah.2023.198403.1076

The Impact of Organizational Culture on Organizational Commitment in Red Sea Hotels: Mediating Role of Job Satisfaction

Document Type : Research Articles

Authors

¹ Hotel management Department, faculty of tourism and hotel management, minia university

² Hotel management Department, Faculty of Tourism and Hotel Management, Helwan University, Cairo

³ Management Department, College of Business Administration, King Faisal University, Saudi Arabia.

⁴ Hotel Management Department, Faculty of Tourism and Hotel Management, Minia University, Minia, Egypt.

10.21608/ijtah.2023.198403.1076

Abstract

Abstract:
Both academics and practitioners pay more attention to job satisfaction of employee since it has many positive consequences. One of these consequences is its’ effects on organizational commitment. The current research tests the direct effect of organizational culture dimensions (stability, innovation, social responsibility, performance orientation, emphasis on rewards and supportiveness) on commitment and the direct effect during job satisfaction among hotel employees. The study presents a conceptual framework in which job satisfaction acts as a mediator in the relationship among culture dimensions and commitment. The data has been collected from 480 out of 600 form distributed in frontline employees in 17 hotels in Hurghada, the Red Sea, Egypt giving response percentage of 80 %. Questionnaires analyzed using SPSS and Structural Equation Modeling (SEM) with AMOS. These results suggest that job satisfaction partially mediates the relationship between social responsibility on organizational commitment and fully mediates the relationship between stability, innovation, performance orientation, emphasis on rewards and supportiveness on organizational commitment. The study recommends a special attention to both employee’s satisfaction and culture dimensions among hotel employees due to their capacity to influence the attitude and behavior of hotel staff. Proper organizational culture makes employees more satisfied and committed; hence, executive management should create such organizational culture for their employees.

Keywords