The Impact of Servant Leadership on Innovation in Hurghada Deluxe Resorts; the Mediating Role of Work Engagement

Document Type : Research Articles

Authors

1 The Higher Institute for Hotel and Tourism Management, Hurghada City, Egypt

2 Hotel Management, Faculty of Tourism and Hotel Management, Helwan University, Cairo, Egypt

Abstract

The aim of the study is to determine how servant leadership influences innovative workplace behavior. This research seeks to present a research model in which employee work engagement (WENG) mediates the impacts of servant leadership (SEL) on innovative work behavior (IWB). A questionnaire, created as a self-reported survey was used to gather information from a sample of 312 hotel employees working in 17 deluxe resorts in Hurghada City. The findings demonstrate that WENG and IWB were positively impacted by servant leadership. Moreover, the results proved that work engagement served as a mediator in the SEL-IWB relationship. These empirical findings carry valuable insights for hotel managers, highlighting the effectiveness of adopting servant leadership techniques in fostering innovative workplace behavior.

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